by Ari Yares | Mar 16, 2016 | Crisis Management
It began with shock. Quick whispered conversations and then it was all over social media. The Washington Metropolitan Area Transit Authority (WMATA or Metro) was shutting down all trains for more than 24 hours beginning at midnight on March 16. Emergency inspections...
by Ari Yares | Aug 27, 2015 | Design Thinking
With the start of the school year, my social media feeds have been filled with suggestions and ideas for what the first day of school should look like. These posts were followed with helpful suggestions for back-to-school night and other start of the school year...